Digital Analysis Unit
ISD’s Digital Analysis Unit is dedicated to better understanding how extremist and hate groups use technology.
The rise of social media has revolutionised the activities of extremist groups and hate actors. Working with strategic technology partners, ISD’s team of analysts use data analytics, natural language processing, OSINT techniques and rigorous ethnographic research to develop a real-time understanding of extremist networks, movements and narratives online.
The Digital Analysis Unit has the most advanced open source online data analytics, risk identification and evaluation capabilities available in the counter-extremism and disinformation fields. We are able to analyse specific types of hate and extremist speech and content online, with methodological rigour and transparency. We can detect instances of the covert manipulation of content, identities and behaviours to spread false information or to mislead the public. We can map the scale of extremist or disinformation networks across platforms and audiences.
We use these insights to help policymakers and tech companies craft informed policy responses to hate and disinformation, and to help communities mount responses at the local level.
ISD’s Digital Analysis Unit
Our Hate Mapper allows us to identify hateful, polarising and divisive discourse and geo-locate online posts to state, county or city level. This provides granular insights to local practitioners, enabling them to target their responses.
Our strategic partnership with CASM Technology blends our subject-matter expertise with advanced and evolving technology, ensuring we can understand and adapt to new platforms and technologies as they emerge.
Our award-winning capability for detecting and countering information threats, Beam, combines cutting-edge analytics with deep understanding of our issue areas, and is being deployed in an ever-expanding array of geographies, languages, and technical contexts.
Our combination of data analytics, OSINT and ethnographic research approaches allows us to better understand how bad actors leverage social media and online communications to recruit and spread propaganda and disinformation online.
Our work on elections leverages the Digital Analysis Unit’s analysis and approach to understand threats to democracy and human rights from disinformation and online manipulation targeting democratic processes and outcomes.
Francesca Arcostanzo
Director of Digital Analysis Unit
Jan Nicola Beyer
Senior Digital Methods Manager and Technical Lead
Jan Nicola Beyer
Senior Digital Methods Manager and Technical Lead
Prior to joining ISD Germany, Jan worked for Democracy Reporting International (DRI), the Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) and numerous other NGOs and consultancies. His academic background includes a Bachelor in European Studies from Maastricht University, a Master of Philosophy (MPhil) in Political Science from Oxford University and a Doctorate (PhD) in Political Science, jointly awarded by the Université libre de Bruxelles (ULB) and the University of Geneva (UNIGE). Jan has contributed to reporting from media outlets such as Politico, BBC, Euroactive and Verfassungsblog on critical issues around disinformation, digital policy and the risks of technological change.
Kevin D. Reyes
Senior OSINT Specialist, ISD US
A recognized digital investigator, Kevin was previously director of research and intelligence at a consulting firm, where he conducted and managed hundreds of open-source and undercover investigations into illicit trade and transnational crime for Fortune 500 clients. Some of these investigations led to landmark civil cases as well as criminal prosecution by agencies within the Departments of Justice and Homeland Security, among others. He also worked in law library management at several law schools, and in international criminal law research at Robert F. Kennedy Human Rights in Washington DC and at the Human Rights Center at UC Berkeley School of Law.
Reyes is highly engaged in the development of the OSINT field. While at Berkeley's Human Rights Center in 2016, he helped launch the first university-based, open-source investigations lab of its kind to discover and verify human rights violations and potential war crimes. He was consulting editor of Digital Witness: Using Open Source Information for Human Rights Investigation, Documentation, and Accountability (Oxford University Press, 2020), the first book of its kind to teach the methods and best-practice of open-source research featuring contributions from other leaders in the field. He contributed to early work that led to the Berkeley Protocol on Digital Open Source Investigations (2022), the first-ever manual on the effective use of open-source information in international criminal and human rights investigations, published by the United Nations.
Kevin is a first-generation graduate of the University of California, Berkeley. His research and expertise have also been showcased in a variety of media outlets including ABC News, the Hill, Politico, Politifact, VICE, and NHK.