Digital Analysis Unit

ISD’s Digital Analysis Unit is dedicated to better understanding how extremist and hate groups use technology.

The rise of social media has revolutionised the activities of extremist groups and hate actors. Working with strategic technology partners, ISD’s team of analysts use data analytics, natural language processing, OSINT techniques and rigorous ethnographic research to develop a real-time understanding of extremist networks, movements and narratives online.

The Digital Analysis Unit has the most advanced open source online data analytics, risk identification and evaluation capabilities available in the counter-extremism and disinformation fields. We are able to analyse specific types of hate and extremist speech and content online, with methodological rigour and transparency. We can detect instances of the covert manipulation of content, identities and behaviours to spread false information or to mislead the public. We can map the scale of extremist or disinformation networks across platforms and audiences.

We use these insights to help policymakers and tech companies craft informed policy responses to hate and disinformation, and to help communities mount responses at the local level.

Our Hate Mapper allows us to identify hateful, polarising and divisive discourse and geo-locate online posts to state, county or city level. This provides granular insights to local practitioners, enabling them to target their responses.

Our strategic partnership with the Centre for Analysis of Social Media (CASM LLP) blends our subject-matter expertise with advanced and evolving technology, ensuring we can understand and adapt to new platforms and technologies as they emerge.

Our combination of data analytics, OSINT and ethnographic research approaches allows us to better understand how bad actors leverage social media and online communications to recruit and spread propaganda and disinformation online.

Our work on elections leverages the Digital Analysis Unit’s analysis and approach to understand threats to democracy and human rights from disinformation and online manipulation targeting democratic processes and outcomes.

Latest Digital Analysis Unit Publications

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ISD’s Digital Analysis Unit

Jacob Davey
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Jacob Davey

Head of Research & Policy, Far-right and Hate Movements

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Jacob Davey
Jacob Davey

Head of Research & Policy, Far-right and Hate Movements

Jacob Davey is Head of Research & Policy of Far-right and Hate Movements. His research focuses on the role of digital communications in inter-communal conflict, internet culture, online hate speech and the international far-right. He has led a number of projects piloting novel models for identifying extremist conversation online as well as interventions to counter this phenomenon. He has advised national and local policymakers on right-wing extremism, including the Home Affairs Select Committee, and has lead trainings with frontline practitioners on the mobilisation strategies of extremist groups. He has provided commentary on extremism-related issues in a number of platforms including The Guardian, The Independent, and The BBC, and also sits as a Senior Fellow at the Centre for Analysis of the Radical Right. He is the co-author of ISD reports Hosting the ‘Holohoax’: A Snapshot of Holocaust Denial Across Social Media, The Interplay Between Australia’s Political Fringes on the Right and Left: Online Messaging on Facebook, The Genesis of a Conspiracy Theory, A Safe Space to Hate: White Supremacist Mobilisation on Telegram, An Online Environmental Scan of Right-wing Extremism in Canada, The Fringe Insurgency – Connectivity, Convergence and Mainstreaming of the Extreme Right, Counter-Conversations: A model for direct engagement with individuals showing signs of radicalisation online, “Mainstreaming Mussolini” – How the Extreme Right Attempted to ‘Make Italy Great Again’ in the 2018 Italian Election, ‘The Great Replacement’: The Violent Consequences of Mainstreamed Extremism, and An imprecise science: Assessing interventions for the prevention, disengagement and de-radicalisation of left and right-wing extremists.
Chloe Colliver
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Chloe Colliver

Head of Digital Policy and Strategy

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Chloe Colliver
Chloe Colliver

Head of Digital Policy and Strategy

Chloe Colliver is Head of Digital Policy and Strategy at ISD, where she leads a global team of analysts studying disinformation and extremism online, including programmes of work focusing on the German, European Parliamentary, UK, Swedish and US Elections. She has worked on the development of the Global Internet Forum to Counter Terrorism and has provided expert testimony to the UK Home Affairs Select Committee, the Swedish, New Zealand, Canadian, French and German governments on digital policy and tech regulation. She has been featured at CNN, the BBC, Sky News, the New York Times, the Wall Street Journal, Wired and Bloomberg. She is the co-author of ISD reports Spin Cycle: Information Laundering on Facebook, Developing a Civil Society Response to Online Manipulation, The 101 of Disinformation Detection, Click Here For Outrage: Disinformation in the European Parliamentary Elections 2019, The First 100 Days: Coronavirus and Crisis Management on Social Media Platforms, and Hoodwinked: Coordinated Inauthentic Behaviour on Facebook. Chloe is a Yale Mellon Fellow and sits on the Advisory Board for Accountable Tech.
Milo Comerford
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Milo Comerford

Head of Policy & Research, Counter-Extremism

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Milo Comerford
Milo Comerford

Head of Policy & Research, Counter-Extremism

Milo Comerford is Senior Policy Manager at ISD, leading ISD’s work developing innovative research approaches and policy responses to extremism. Milo regularly briefs senior decision makers around the world on the challenge posed by extremist ideologies, and advises governments and international agencies on building effective strategies for countering extremism. He was previously Senior Analyst at the Tony Blair Institute for Global Change, where he led major research projects on Salafi-jihadi propaganda, international educational responses to extremism, and the transnational far right.His writing and research features frequently in international media and he has made recent broadcast appearances on BBC News, Sky News and Al Jazeera.
Henry Tuck
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Henry Tuck

Head of Policy & Programmes

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Henry Tuck
Henry Tuck

Head of Policy & Programmes

Henry Tuck is Head of Policy & Programmes at ISD for work across Europe and the Five Eyes countries. He is responsible for the overall management of the Institute’s research programme, including oversight of all publications, research methods, and ethics across a variety of topics, from disinformation to the far-right and extremism online. Henry also leads ISD’s policy-focused work to counter online harms in collaboration with a range of key stakeholders, advising leading governments, international organisations and major private sector tech companies. He is the co-author of ISD reports An imprecise science: Assessing interventions for the prevention, disengagement and de-radicalisation of left and right-wing extremists, The Counter-Narrative Monitoring & Evaluation Handbook, Shooting in the right direction: Anti-ISIS Foreign Fighters in Syria and Iraq, and The Counter-narrative Handbook. Henry holds a Masters in International Conflict Studies from Kings College London, and a BA in Philosophy, Politics and Economics from Durham University.
Cooper Gatewood
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Cooper Gatewood

Senior Digital Research Manager

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Cooper Gatewood
Cooper Gatewood

Senior Digital Research Manager

Cooper Gatewood is a Senior Digital Research Manager within ISD’s Digital Research Unit, focusing on quantitative research into the spread of hateful and polarising narratives online, and how they are leveraged by extremist actors. Cooper is currently contributing to ISD’s research on disinformation campaigns, particularly those aimed to influence and disrupt election processes. He also manages on the Online Civil Courage Initiative in France, coordinating activities to support civil society’s response to hate and extremism online. In addition, Cooper conducts ongoing evaluation of a number of ISD’s programmes, including Be Internet Citizens and Young Digital Leaders. Cooper also develops monitoring and evaluation frameworks for a number of ISD’s education projects. Previously, Cooper worked at Portland, where he advised clients from the non-profit and government sectors on their media engagement and social media strategies. He is the co-author of ISD reports The Boom Before the Ban: QAnon and Facebook, La pandémie de COVID-19: terreau fertile de la haine en ligne, Fostering Civic Responses to Online Harms, Promouvoir le civisme en ligne face aux malveillances à l’ère du numérique, Disinformation briefing: Narratives around Black Lives Matter and voter fraud, Mapping hate in France: A panoramic view of online discourse, and Building Digital Citizenship in France: Lessons from the Sens Critique project. Cooper holds a Masters of International Affairs from Columbia University and a Masters of International Security from Sciences Po and is fluent in Spanish and French, as well as speaking proficient Japanese.
Cécile Guerin
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Cécile Guerin

Research Coordinator

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Cécile Guerin
Cécile Guerin

Research Coordinator

Cécile Guerin is a Research Coordinator at ISD, working within the digital research and policy team. She has co-authored reports on far-right terrorism and extremism, hate speech, gender-based violence and disinformation campaigns targeting elections. She works with tech companies, government departments and inter-governmental organisations. Cécile features regularly in international media, including BBC News, The Guardian, Politico, Washington Post, Los Angeles Times, Le Monde, and Wired. She is the co-author of ISD reports La pandémie de COVID-19: terreau fertile de la haine en ligne, Seconde vague et désinformation: Aperçu des tendances sur les réseaux sociaux, The Interplay Between Australia’s Political Fringes on the Right and Left: Online Messaging on Facebook, Public Figures, Public Rage: Candidate abuse on social media, An Online Environmental Scan of Right-wing Extremism in Canada, Mapping hate in France: A panoramic view of online discourse and Fostering Civic Responses to Online Harms: Learnings from the Online Civil Courage Initiative and the Online Civic Fund.
Jakob Guhl
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Jakob Guhl

Research Manager

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Jakob Guhl
Jakob Guhl

Research Manager

Jakob Guhl is a Manager at ISD, where he works within the Digital Research Unit and with ISD Germany. His research focuses on the far-right, Islamist extremism, hate speech, disinformation and conspiracy theories. He is a frequent commentator on German radio and broadcast, including Deutschlandfunk, Tagesthemen, NDR and Radio Eins. Jakob has been invited to present his research about online hate to the German Ministry of the Justice and provided evidence to the German Minister of the Interior and the German Family Minister on how to strengthen prevention against right-wing extremism and antisemitism. His research has been featured in Die Zeit, The Guardian, DW, The Telegraph, CNN, Euronews, Coda Story, Vice, Politico, New Republic and Die Welt, among others. Additionally, he has published articles in the “Journal for Deradicalisation”, “Demokratie gegen Menschenfeindlichkeit”, Taz, Der Standard, GNET and co-authored an essay for an edited volume of the Munich Residence Theatre about the origins of contemporary political anger. He is the co-author of ISD reports Crisis and Loss of Control: German-Language Digital Extremism in the Context of the COVID-19 Pandemic, Hosting the ‘Holohoax’: A Snapshot of Holocaust Denial Across Social Media, A Safe Space to Hate: White Supremacist Mobilisation on Telegram and The Online Ecosystem of the German Far-Right. Jakob holds an MA in Terrorism, Security and Society from King’s College London.
Jennie King
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Jennie King

Senior Policy Manager

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Jennie King
Jennie King

Senior Policy Manager

Jennie King is a Senior Policy Manager at ISD. She supports programme design, policy outreach and strategy across the organisation. Jennie previously served as MENA Regional Director Arts, Assistant Country Director Egypt and Co-Director Hungary for the British Council, the UK’s international body for cultural relations. She also served as an Attaché for the Guatemalan Diplomatic Mission. She is the co-author of the ISD report Hoodwinked: Coordinated Inauthentic Behaviour on Facebook. Jennie read Arabic and Spanish at Pembroke College, Cambridge, receiving a Foundation Scholarship and the Marie Shamma’a Frost Prize for Oriental Studies.