Digital Analysis Unit


ISD’s Digital Analysis Unit combines social listening and natural language processing tools with leading ethnographic researchers to better understand how technology is used by extremist and hateful groups.

We use commercial tools that aggregate social media data to analyse broad trends in discussion and how they may be influenced by hateful groups and disinformation. Using tools co-developed by ISD, we are able to analyse specific types of hateful speech online and trace where this speech comes from.

We use these insights to help policymakers and companies craft informed policy responses to hate and disinformation, and to help communities mount responses at the local level.

Explore the Digital Analysis Unit

ISD’s Hate Mapper allows us to identify hateful, polarising and divisive discourse and geo-locate online posts to state, county or city level.

Our suite of social listening tools also allows us to better understand how hateful and extremist groups leverage social media to recruit and spread propaganda.

Our Elections Analysis Unit identifies the ways disinformation and hate intersect online, particularly in the context of elections.


Resources

Watch Chloe Colliver, Head of Digital Policy at IDC on YouTube
Watch our exclusive BBC Click & ISD investigation into disinformation networks active during the global health pandemic.

Explore latest media investigations from the Digital Analysis Unit

The Team

Chloe Colliver
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Chloe Colliver

Head of Digital Policy and Strategy

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Chloe Colliver
Chloe Colliver

Head of Digital Policy and Strategy

Chloe is Head of Digital Policy and Strategy at ISD, leading a global team of analysts studying disinformation and extremism online. Chloe has led programmes of work detecting and responding to online manipulation targeting the German, European Parliamentary, UK, Swedish and US Elections. Based on this research, Chloe advises governments and technology companies on responses to online harms from state and non-state networks. In this advisory capacity, Chloe has worked on the development of the Global Internet Forum to Counter Terrorism with Facebook, Microsoft, Twitter and Google, and has provided expert testimony to the UK Home Affairs Select Committee, the Swedish, New Zealand, Canadian, French and German governments, the International Grand Committee on Disinformation and the Global Counter Terrorism Forum on digital policy and tech regulation. Her work has appeared in CNN, the BBC, Sky News, the New York Times, the Wall Street Journal, Wired and Bloomberg. Chloe is a Yale Mellon Fellow and sits on the Advisory Board for Accountable Tech.
Jacob Davey
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Jacob Davey

Senior Research Manager, Far Right & Hate Crime

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Jacob Davey
Jacob Davey

Senior Research Manager, Far Right & Hate Crime

Jacob Davey is a Research Manager at the Institute for Strategic Dialogue where he leads on research into the far-right. His research focuses on the role of digital communications in inter-communal conflict, internet culture, online hate speech and the international far-right. In addition to this he has led a number of projects piloting novel models for identifying extremist conversation online as well as interventions to counter this phenomenon. He has advised national and local policymakers on right-wing extremism, including the Home Affairs Select Committee, and has lead trainings with frontline practitioners on the mobilisation strategies of extremist groups. He has provided commentary on extremism-related issues in a number of platforms including The Guardian, The Independent, and The BBC, and also sits as a Senior Fellow at the Centre for Analysis of the Radical Right.
Cooper Gatewood
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Cooper Gatewood

Manager, Digital Research

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Cooper Gatewood
Cooper Gatewood

Manager, Digital Research

Cooper is a Manager within ISD’s Digital Research Unit, focussing on quantitative research into the spread of hateful and polarising narratives online, and how they are leveraged by extremist actors. Cooper also develops monitoring and evaluation frameworks to measure the impact of a number of ISD’s intervention projects. Cooper is currently contributing to ISD’s research on disinformation campaigns, particularly those aimed to influence and disrupt election processes. He also manages on the Online Civil Courage Initiative in France, coordinating activities to support civil society’s response to hate and extremism online. In addition, Cooper conducts ongoing evaluation of a number of ISD’s programmes, including Be Internet Citizens and Young Digital Leaders. Prior to joining ISD, Cooper worked at Portland, where he advised clients from the non-profit and government sectors on their media engagement and social media strategies. Cooper holds a Masters of International Affairs from Columbia University and a Masters of International Security from Sciences Po. He has a background in quantitative research and data visualisation. He also speaks fluent Spanish and French, as well as proficient Japanese.
Cécile Guerin
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Cécile Guerin

Coordinator, Technology, Communications & Education

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Cécile Guerin
Cécile Guerin

Coordinator, Technology, Communications & Education

Cécile Guerin is a Coordinator at ISD, supporting the organisation’s European development and analysis work. She works on the Online Civil Courage Initiative (OCCI), a Facebook-funded project which aims to upscale civil society efforts against hate speech and extremism online. Cécile also contributes to ISD’s research and policy work, with a focus on social media analysis and network mapping related to hate speech, extremism and disinformation online. She has written for a range of publications, including The Guardian, Prospect and The Independent. Prior to joining ISD, Cécile spent two years working in publishing. Cécile holds an MSc in International History from the London School of Economics and an MA in English from the École Normale Supérieure in France.
Jakob Guhl
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Jakob Guhl

Coordinator, Policy & Research

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Jakob Guhl
Jakob Guhl

Coordinator, Policy & Research

Jakob Guhl is a Coordinator at the ISD, where he mainly works with the digital research team. Jakob has co-authored research reports on the alternative online-ecosystem of the far-right, reciprocal radicalisation between far-right extremists and Islamists, coordinated trolling campaigns, hate speech and disinformation campaigns targeting elections. He is a frequent commentator on German radio and broadcast, including Deutschlandfunk, Tagesthemen and Radio Eins. Jakob has been invited to present his research about online hate to the German Ministry of the Justice and provided evidence to the German Minister of the Interior and the German Family Minister on how to strengthen prevention against right-wing extremism and antisemitism. His research has been cited in the New Republic, Die Welt, Die Zeit and The Guardian, among others. Additionally, he has published articles in the “Journal for Deradicalisation”, “Demokratie gegen Menschenfeindlichkeit”, Taz and co-authored an essay for an edited volume of the Munich Residence Theatre about the origins of contemporary political anger. Jakob holds an MA in Terrorism, Security and Society from King’s College London. His dissertation focused on the radicalisation processes of converts to Islam who became violent extremists.”
Mackenzie Hart
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Mackenzie Hart

Associate, Research & Policy

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Mackenzie Hart
Mackenzie Hart

Associate, Research & Policy

Mackenzie is an Associate at ISD, working across various projects in the research and policy division. MacKenzie focuses on hate, disinformation, and the far-right and has also been involved with ISD’s election analysis units, mapping and analysing online information operations, as well as the activities of extremist groups. Before coming to ISD, Mackenzie completed her MA in Terrorism, Security and Society at King’s College London, where she also worked as an intern at the International Centre for the Study of Radicalisation (ICSR) and as a research assistant in the War Studies department. Her dissertation analysed the manifesto of Identitarian group, Generation Identity. From December 2015 to March 2016, Mackenzie lived in Sierra Leone, volunteering for a grassroots NGO supporting youth-led, community development projects and education. Originally from Canada, Mackenzie obtained her BA from Simon Fraser University with a double major in International Studies and History.