Francesca Arcostanzo is the Director of the Digital Analysis Unit at ISD, working to ensure our research methods, tools and approaches in the digital analysis space remain consistent and innovative. With a decade of experience in digital research, she is an expert in digital methods, including text network, and statistical analysis of large-scale datasets. Recently, she has been involved in the development of Beam, the ISD-CASM technology that exposes, tracks and confronts online information threats, from disinformation to hate, extremism, information operations, harassment and harmful conspiracy theories. Francesca also holds a PhD in Public Opinion, Political Communication, and Electoral Behaviour from the University of Milan, an MA in Government and Public Communication, and an MSc in Intelligence & ICT. Previously, she served as a Digital Analytics Specialist at the European Central Bank, where she monitored and analysed conversations, disinformation and threats related to ECB policies. She is also a partner at CASM Technology.